Public and private entities have information online ready to help if you’re a survivor of Louisiana’s recent severe storms and floods. Here is a listing of many online resources available to disaster survivors.
Clothing, Food, Shelter, etc.
2-1-1 is a single access point for resources like food, clothing, shelter, financial assistance and health resources. Visit www.louisiana211.org and follow @211Louisiana on Twitter.
Wage or work issues
The Workplace Justice Project / Wage Claim Clinic out of New Orleans is available to assist anyone with wage or work issues relating to the flooding, including workers who did not receive pay because of flooding and resulting business closures or other wage claims or other issues arise in the weeks and months of recovery. We are working with state and federal agencies to handle claims as efficiently as possible. Call the clinic at 504-861-5571, email firstname.lastname@example.org, or check the website www.wjpnola.org.
Situational awareness in Louisiana
The Governor’s Office of Homeland Security and Emergency Preparedness (GOHSEP) contains links to disaster planning guides and situation updates at gohsep.la.gov. You can also get emergency news at emergency.louisiana.gov and the governor’s website at gov.la.gov.
Access FEMA’s website for the recent severe storms and floods at www.FEMA.gov/disaster/4277. It has the latest news and information on the disaster in Louisiana. Also, ‘like’ the FEMA Facebook page and follow @FEMAregion6 on Twitter.
Also, www.DisasterAssistance.gov has links for survivors to register and update your contact information, community resources, government directories and alerts. You may also call the FEMA helpline at 800-621-3362. If you who use TTY may call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
U.S. Small Business Administration
Low-interest disaster loans from the SBA are the largest source of federal disaster funding for businesses, private nonprofits, homeowners and renters. Learn more at www.sba.gov/disaster.
Disaster Recovery Centers
Get answers to your disaster assistance questions at a Louisiana DRC. Go online to find your closest center at fema.gov/disaster-recovery-centers.
Parish contact information
Your parish leaders may be able to give information on how to dispose debris properly and provide information to assist your recovery. Get their contact information online at gohsep.la.gov/about/parishpa.
Transitional Shelter Assistance hotels
Find hotels that participate in TSA at femaevachotels.com. You may also find participating hotels by calling the FEMA helpline at 800-621-3362. If you who use TTY may call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Find available rental resources that are participating in FEMA’s rental assistance program by going to FEMA’s housing portal at asd.fema.gov/inter/hportal/home.htm. The list is routinely updated.
Insurance contact information
Get your company’s contact information online at the Louisiana Department of Insurance: www.ldi.la.gov/onlineservices/ActiveCompanySearch.
National Flood Insurance Program
Learn more about flood insurance at www.floodsmart.gov. Contact your insurance company to start a claim. Get your company’s contact information online at the Louisiana Department of Insurance: www.ldi.la.gov/onlineservices/ActiveCompanySearch.
If you have flood insurance questions call 800-621-3362 Monday through Friday from 8 a.m. to 6 p.m. and select option 2. Call center staff are available to assist with information regarding your policy, offer technical flood guidance to aid in recovery and answer other flood insurance questions. You can be transferred to your insurance carrier for additional assistance if you have further questions. If you use TTY may call 800-462-7585. If you use 711 or Video Relay Service (VRS), call 800-621-3362.
Repair, rebuilding and clean up information
Get repair and rebuilding tips at fema.gov/louisiana-disaster-mitigation. Get information about mucking out your property at crisiscleanup.org or call 800-451-1954.
- Church of Jesus Christ of Latter Day Saints; 1-800-451-1954
- Mennonite Disaster Service; (330) 473-5956
- Habitat for Humanity; (225) 927-6651
- First Baptist Association of Southeast Louisiana; 1-877-487-4658 (assistance for all areas); 318-541-1398 Livingston Parish; 225-295-0775 Baton Rouge Area- Istrouma Baptist Church; 225-261-3434 Central Area Zoar Baptist Church
- St. Bernard Project; 504-277-6831; www.sbpusa.org
- Austin Disaster Relief; 512-806-0800; www.adrntx.org
- Operation Blessing; 225-753-2273
- Healing Place Church at 569 Florida Ave SW Denham Springs 70726; www.healingplacechurch.org
- Rotary Foundation for building supplies, appliances, furniture; 337 237-0628
- Cajun Army; www.thecajunarmy.com
- The Multi-Family Lease and Repair Program (MLRP) may provide funds to make your rental units habitable again in order to lease them to provide temporary housing to eligible FEMA applicants.
- Repairs or improvements do not need to be storm- or flood-related.
- You may choose your own contractor after you’ve agreed with repair costs with FEMA. FEMA is interested in working with Louisiana property owners in hard-hit communities with a lack of housing. Call 225-382-1464 or email email@example.com if you’re a property owner interested in repairing your rental property and assisting disaster survivors.
Go online to www.foodpantries.org/st/louisiana to see a database a statewide food banks.
General health and welfare
The Department of Health and Hospitals has health information at dhh.louisiana.gov. Search for “CDC” on Facebook and follow @CDCEmergency on Twitter for information from the Centers for Disease Control. The hotline for the Occupational Safety and Health Administration (OSHA) is 800-321-OSHA (6742).
Baton Rouge Primary Care Collaborative, Inc., also located at the Jewel J. Newman Community Center, 2013 Central Road Baton Rouge, will provide medical care to flood survivors during normal weekday hours, 8:00 a.m. to 5:00 p.m. Flood survivors who are unable to contact their regular physicians or lack transportation can be seen at the medical clinic.
Mental health services
The Louisiana Directory of Mental Health Services is online at new.dhh.louisiana.gov/index.cfm/page/97/n/116. For children and youth services, call the state health department at 225-342-9500 or visit the Children’s Special Health Services website at dhh.louisiana.gov/index.cfm/page/740 for information or to apply for services for developmentally disabled children.
UnitedHealthcare Healing Together Initiative will host weekly Healing Together Recovery Workshops at the Jewel J. Newman Community Center, 2013 Central Road every Tuesday during the month of September (6, 13, 20, 27), 11:00am-12:00 noon. The workshops are designed to provide a holistic road map to recovering from the challenging and often devastating effects of the Great Flood. T
Contact your local school district if you have not been able to enroll your child in school in the town where you are currently living, or if you have not been able to return to your home school district. Find contact information to your schoolboard at www.lsba.com/PageDisplay.asp?p1=798.
Family Road is now providing women, infant, and children items to those individuals and families impacted by 2016 floods. If you are need of assistance you can call Family Road at (225) 201-8888, or visit 323 East Airport Avenue between the hours of 9:30 a.m.-4:00 p.m. Be prepared to provide: DSNAP card, SNAP card, ID/Driver’s License or other proof of residence (i.e. flooded area).
Child care service is now available for Louisiana survivors while they are visiting the FEMA Disaster Recovery Center at Celtic Studios, 10000 Celtic Drive in Baton Rouge, 8 a.m. to 6 p.m. (Monday through Sunday. )Parents of children ages 3-12 may use the free child care service while they conduct business at the Disaster Recovery Center. The child care service is not a day care and children cannot be left at the Disaster Recovery Center. The child care service is provided by volunteers of Children’s Disaster Services, a ministry of the Church of the Brethren. All child care volunteers are trained in a 27-hour workshop. The child care service is offered in a secure location at the Disaster Recovery Center. Upon check in, a parent is given a numbered badge that is identical to one placed on his or her child. This badging process ensures that only the child’s parent can check the child out of the care service.
Louisiana Aging Services administers federal and state-run services for senior citizens. It also oversees the Area Agencies of Aging in each parish, which develop coordinated community-based systems. Visit new.dhh.louisiana.gov/index.cfm/subhome/12/n/7 or call the Aging and Adult Services Helpline at 866-758-5035.
Persons with disabilities or access and functional needs
Louisiana has several agencies that deal with different groups of people who are disabled or have access and functional needs. To learn more, visit the Department of Health and Hospitals online at dhh.louisiana.gov or the
Louisiana Assistive Technology Access Network at latan.org/index.php/programs-services/emergency-preparedness/23-emergency-preparedness/27-emergency-preparedness-program.html.
The National Institute of Environmental Health Sciences provides documents and resources in English, Spanish and Vietnamese that address emergency preparedness in hurricane and flood situations. Links are at tools.niehs.nih.gov/wetp/index.cfm?id=2472.
The Louisiana Department of Environmental Quality has a resource page www.deq.louisiana.gov/portal with fact sheets and information on environmental issues, including disaster debris management. The Environmental Protection Agency’s website, www.epa.gov, has a section on water issues. Find “EPA” on Facebook, follow @EPAgov on Twitter or call 888-283-7626.
Louisiana Legal Services provides free civil legal assistance to low-income residents. Visit them at louisianalawhelp.org.
The Disaster Recovery Law Clinic at the Southern University Law Center helps clients file and register with FEMA and other government aide groups, as well as assisting with insurance claims and applying for public benefits. The Clinic operates weekdays, Monday through Friday, from 9 a.m. to 4 p.m., with extended hours on Mondays and Wednesdays from 5 p.m. to 7 p.m. Appointments are encouraged to help ensure quality assistance. Call (225) 771-3333 or come into the clinic office located at the Southern University Law Center, 2 Roosevelt Steptoe Drive, Baton Rouge, LA 70813.